Since 2016, the Rhombus Team has been dedicated to creating the best physical security platform in the world. From sourcing top-quality components to offering 24/7 customer support to engineering everything from the ground up right here in the US, Rhombus is designed to deliver a smarter, better-performing, and more reliable security experience.
Today, Rhombus is improving physical security operations across thousands of locations around the world. Team Rhombus is dedicated to providing you with an excellent experience and is excited to take it a step further: Rhombus cameras now include a 10-year warranty!
The new Rhombus 10-Year Warranty applies to new and existing Rhombus cameras, with the exception of the legacy R1 model.
The Rhombus 10-Year Warranty doubles the previous 5-year warranty. Existing systems will automatically receive the new warranty, and as the Rhombus product line expands, new camera models will be covered under the Rhombus 10-Year Warranty.
Rhombus products are designed to last. All Rhombus cameras are engineered from the ground up to be secure and reliable, undergoing extensive testing and using only NDAA/TAA-compliant enterprise-grade components. The domes feature an IK10 metal housing that can withstand up to 20 joules of force and all Rhombus cameras are IP66-rated—built to withstand harsh weather and suitable for indoor and outdoor environments.
Rhombus puts your experience first. Rhombus is designed to deliver the absolute best video security experience. The Rhombus 10-Year Warranty provides you with additional peace of mind so you can depend on Rhombus for years to come. Whether you’re in or out of warranty, all users are supported by award-winning customer service including 24/7 support, a comprehensive knowledge base, and a dedicated account manager.
The average security camera manufacturer offers 1, 2, or 3-year warranties—but Rhombus isn’t here to create average security products. Rhombus' mission is to make the world a safer place by providing you with intelligent, high-quality solutions you can depend on for years to come. The Rhombus 10-Year Warranty is a key part of delivering on that mission.
For more information or questions, reach out to the Rhombus Team at email@example.com.
Every month, Rhombus adds new features designed to bring greater functionality and configurability to the platform. The best solutions are often the ones that fit how you work, not the other way around. This August brings additional customization options to the Rhombus Console and the Rhombus Apple TV App has been enhanced with new features, making it better than ever to monitor live video streams.
As a smart video security platform, Rhombus includes many AI features that enhance visibility, investigations, emergency response, and more. With Feature Enablement, it’s now faster and more intuitive than ever to activate and deactivate different enterprise-level AI features across all your cameras.
This month’s update is all about giving users more flexibility and control. With the ability to customize your dashboard and video walls, and use Color Search on mobile, these updates make it easier than ever to view the information that’s important to you.