RHOMBUS SYSTEMS, INC.
Last Updated: 4/10/2017
COLLECTION OF INFORMATION
Active Information Collection
We may collect personal information that you provide to us in a variety of ways on or through the Service. These include without limitation the following:
Registration or User Profiles. Our Service may give you the ability to register for a Rhombus Systems account or to create and update a user profile on the applicable Service. If we offer user account or profile functionality on the Service, we will collect the personal information that you provide to us in the course of registering for an account or creating or updating a user profile. This information may include, for example, name, postal address, telephone number, e-mail address, and related demographic information about you. We may indicate that some personal information is required for you to register for the account or to create the profile, while some is optional.
Correspondence. If you contact us by e-mail, using a chat box, or contact form on or through the Service, or by mail, fax, or other means (for example through a support or help forum available on or through the Service), we collect the personal information contained within, and associated with, your correspondence.
E-mail Newsletters. We may offer e-mail newsletters from time to time on the Service, if you sign up to receive a newsletter from us, we collect your e-mail address.
Interactive Service Features and Public Site Areas. The Service may contain interactive functionality that allows you to engage with other users on the Service, to post comments to forums, to upload content (“User Materials”), to participate in surveys via the Service or e-mail, and otherwise to interact with the Service and with other users. If you use any interactive functionality on the Service that requests or permits you to provide us with personal information (including, for example, any features that allow you to post user materials on any of our services), we collect the personal information that you provide to us in the course of using these interactive features.
Passive Information Collection
Automatically Collected Information. When you visit or use the Service, some information is collected automatically. For example, when you access the Service, we automatically collect (a) your browser’s Internet Protocol (IP) address, (b) your browser type, (c) the nature of the device from which you are visiting the Service (e.g., a personal computer or a mobile device), (d) the identifier for any handheld or mobile device that you may be using (e.g., UDID), (e) the website that you visited immediately prior to accessing the Service, (f) the actions you take on the Service, and (g) the content, features, and activities that you access and participate in on the Service. We also may collect information regarding your interaction with e-mail messages, such as whether you opened, clicked on, or forwarded a message.
Location Information. Rhombus Systems may offer certain features as part of the Service including in whole or in part based on your location, such as to locate the mobile device on which you have installed or downloaded an App (as defined below). You will be given the opportunity to opt-in to location-based services, normally through an opt-in screen on the App. If you choose to enable location-based services, we may collect your location based on information provided by you or the mobile device, including, if available, GPS, IP address or cell tower information. If you do not opt-in to or choose to disable location-based services, you may not be able to utilize certain features of the Service, and if applicable, we may notify the Service User (as defined below). Without limiting the foregoing, even if you have not expressly granted Rhombus Systems access to location data, Rhombus Systems may nonetheless have access to location information contained in media content meta data, to the extent you have enabled the application originating such media content to capture and store location data.
Video and audio data. Rhombus Systems enables the recording and archiving of video and audio information from cameras. This data might contain images of people or events. Furthermore, this data is often analyzed with the purpose of providing you certain analytics about your video and audio data and provide configurable alerts.
Environmental data. The cameras and other sensors often collect information about their surroundings including but not limited to temperature, air quality, nearby devices, and ambient light. This information is used to both improve the quality of service and to provide additional information to you.
Third Party Sites. Also, please be aware that third parties, such as companies providing certain features of the Service (for example, a map provider) or sites, services and products provided by third parties (“Third-Party Sites”) that may be linked to or otherwise made available through or on the Site, may set cookies on your hard drive or use other means of passively collecting information about your use of their services, Third-Party Sites or content. We do not have access to, or control over, these third-party means of passive data collection.
Information from Other Sources
USE OF INFORMATION
We may use personal information that you provide or that we collect in a variety of ways in providing the Service and operating the business, such as: (a) to provide the Service and other programs, services, products, and information that you or a Service User requests; (b) to analyze, enhance, develop, improve, operate, support, and maintain the Service and other programs, services, products, websites, marketing strategies, and other technologies or systems; (c) to prevent fraudulent use of our programs, services, products, websites, and other systems; (d) to prevent or take action against activities that are, or may be, in violation of the applicable Terms or applicable law; (e) to tailor content and other aspects of your experience on and in connection with the Service; (f) to maintain a record of our dealings with you; (g) for other administrative purposes such as to contact you for feedback about the Service, to conduct research about the Service, to provide anonymous reporting for internal and external purposes, to notify you of technical updates or changes in policy, and to contact you for marketing and promotional purposes; and (h) for any other purposes that we may disclose to you at the point at which we request your personal information, and pursuant to your consent.
We may also use personal information you provide to contact you regarding products, services, and offers, both from ourselves and from third parties, that we believe you may find of interest. We allow you to opt-out from receiving marketing communications from us as described in the “Your Choices” section below.
DISCLOSURE OF INFORMATION
We disclose your personal information in a variety of circumstances in the ordinary course of operating our business, such as:
Protecting our Interests. We disclose personal information if we believe that doing so is legally required, or is in our interest to protect our property or other legal rights (including, but not limited to, enforcement of our agreements), or the rights or property of others, or otherwise to help protect the safety or security of the Service and other users of the Service.
Corporate Affiliates, Service Providers, and Business Transfers. Rhombus Systems may disclose or transfer your personal information (a) to its corporate affiliates (for example, a subsidiary or parent corporation), (b) to its service providers (like fulfillment, hosting, or payment service providers), but only for their use to provide the requested service, or (c) to an acquirer, or successor or assignee of Rhombus Systems as part of any merger, acquisition, debt financing, sale of company assets, or similar transaction, as well as in the event of an insolvency, bankruptcy, or receivership in which personal information is transferred to one or more third parties as one of our business assets. Rhombus Systems requires its service providers to agree to maintain the confidentiality of your personal information disclosed or transferred by Rhombus Systems to such services providers.
Aggregate Information. Rhombus Systems may make certain automatically collected and other aggregate non-personally-identifiable information available to third parties to: (i) comply with various reporting obligations; (ii) for business or marketing purposes; or (iii) to assist such parties in understanding our users’ interests, habits, and usage patterns for certain programs, content, services, advertisements, promotions, and/or functionality available through the Service.
Your Information. If you have a user account or profile on the Service, you may access and update certain categories of personal information that you provide to us by logging in to your account and accessing your account settings. If you wish to access or amend any other personal information we hold about you, you may contact us at firstname.lastname@example.org. Generally such changes are reflected in active user databases promptly following such changes, but Rhombus Systems may retain archival copies of the previously provided information. You are solely responsible for maintaining the secrecy of your unique password and account information at all times.
Your Choice. You may, of course, decline to share personal information with us, in which case we may not be able to provide to you some of the features and functionality found in the Service. If you receive commercial e-mail from us, you may unsubscribe at any time by following the instructions contained within the e-mail. You may also opt-out from receiving commercial e-mail from us, and any other promotional communications that we may send to you from time to time (e.g., by postal mail) by sending your request to us by e-mail at email@example.com or by writing to us at the address given at the end of this policy. Additionally, if you have a user account on the Service, we may allow you to view and modify settings relating to the nature and frequency of promotional communications that you receive from us. Please be aware that if you opt-out of receiving commercial e-mail from us or allowing us to share your personal information with third-party organizations for their marketing or promotional use, it may take up to ten business days from the time that we receive your request for us to process your opt-out request, and you may receive commercial e-mail from us during that period. Additionally, even after you opt-out from receiving commercial messages from us, you will continue to receive administrative messages from us regarding your use of any products or services available through or on the Service.
THIRD PARTY SITES AND SERVICES
HOW WE PROTECT YOUR PERSONAL INFORMATION
Rhombus Systems has implemented physical, technical, and managerial safeguards in an effort to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Despite our efforts, however, Rhombus Systems cannot and does not guarantee the security of the information Rhombus Systems collects from you or that such information will not be accessed, disclosed, altered, or destroyed by breach or other failure of any of Rhombus Systems’ physical, technical, or managerial safeguards. You acknowledge that you provide your personal information at your own risk.